Skype for Business Server 2015. Archiving

이번에는 Skype for Business Server 2015의  Archiving 에 대해서 공부해 보도록 하겠습니다.

Archiving

명사

(컴퓨터) 파일 보관

 

참고한 기술자료

Plan for archiving in Skype for Business Server 2015

https://docs.microsoft.com/en-us/skypeforbusiness/plan-your-deployment/archiving/archiving

 

you can use archiving in Skype for Business Server 2015 to archive instant messaging (IM) and conferencing (meeting) communications to help support some of your compliance requirements

• IM, Meeting 자료를 보관할 수 있습니다.

 

Archiving components

1. Archiving agents.

Archiving agents (also known as unified data collection agents) are installed and activated automatically on every Enterprise Edition Front End pool and Standard Edition Server. Although archiving agents are activated automatically, no messages are actually captured until archiving is enabled and appropriately configured. By default, archiving is disabled.

• Archiving Agents 는 자동으로 활성화되지만, Archiving 기본값은 Disabled 이므로 Enable 하고 적절하게 설정해야 메시지를 보관할 수 있습니다.

        

        2. Archiving data storage

Data storage for Skype for Business Server 2015 can be implemented as Skype for Business Server SQL Server databases, or, if you have an Exchange deployment, integrated with Exchange storage.

• 저장소는 SQL 로 구성되며, Exchange가 배포되어 있는경우 Exchange 저장소와 통합할 수 있습니다.

 

      

 

이번 포스팅은 SQL DB 로 진행하도록 하겠습니다.

 

When to deploy archiving.

You can deploy archiving as part of your initial Skype for Business Server deployment, or you can add it to an existing deployment. To use Skype for Business Server archiving storage (SQL Server databases), you use Topology Builder to add the databases to your topology, and then publish the topology again. If all your users are homed on Exchange and have their mailboxes put on In-Place Hold, you do not have to update your topology, but only need to enable Microsoft Exchange integration to store archived data in Exchange.

• Archiving 배포는 초기 배포에 설정하거나, 나중에 배포를 추가할 수 있습니다.

 

Properties에서 Archiving 체크 한 뒤 Publish 를 진행합니다. (테스트 편의상 Monitoring Instance 로 지정하여 진행)

       관련 기술자료

Add archiving databases to an existing deployment in Skype for Business Server 2015

https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-archiving/add-archiving-databases

 

Which sites and users in the organization require archiving.

You can configure archiving settings for your entire organization and, optionally, for specific sites, pools, users, and user groups.

• 전체 조직 및 선택적으로 특정 사이트, 풀, 사용자 및 사용자 그룹에 대한 보관 설정을 구성 할 수 있습니다.

Site, User 정책 분류

 

Site, Pool Configuration 분류

 

사용자 설정에서 정책할당 가능

보존되는 항목

1. Peer-to-peer instant messages
2. Conferences (meetings), which are multiparty instant messages
3. Conference content, including uploaded content (for example, handouts) and event-related content (for example, joining, leaving, uploading sharing, and changes in visibility)
4. Whiteboards and polls shared during a conference

 

보존할 수 없는 항목

1. Peer-to-peer file transfers
2. Audio/video for peer-to-peer instant messages and conferences
3. Desktop and application sharing for peer-to-peer instant messages and conferences

 

Skype for Business Server also does not archive Persistent Chat conversations. To archive Persistent Chat conversations, you must enable and configure the Compliance service, which is a component that can be deployed with Persistent Chat Server. For details, see Plan for Persistent Chat Server in Skype for Business Server 2015.

영구 채팅을 보존하려면 Compliance 서비스를 구성 및 활성화 해야합니다.

 

보존 기간

The Archiving database is not intended for long-term retention, and Skype for Business Server does not provide an e-discovery (search) solution for archived data, so data needs to be moved to other storage. Skype for Business Server provides a session export tool that you can use to export archived data, and which creates searchable transcripts of the archived data.

• 보관 DB 는 장기간 보존으로 의도되지 않음, Exchange 와 같이 e-Discovery 기능이 제공되지 않음. 다른 저장소로 이동해야만 함. SFB 는 내보내기 툴을 제공함

 

내/외부 보존

• Policy 로 Internal, External 설정 가능

 

Skype for Business Policy 에서만 사용가능. Exchange Integration 에서는 Internal, External 구분 불가능.

 

Whether to implement critical mode

If archiving is a requirement for your organization, configuring critical mode will block IM and conferencing sessions in the event of a Skype for Business Server failure that would prevent archiving. For example:

• A problem with the Skype for Business Server storage service. In this case, IM is blocked for users who are enabled for archiving.
• An unavailable file share or a problem with the storage service. In this case, all active conferences hosted in the pool at the time of failure are switched to restricted mode and new conferences cannot be activated.
  Both IM and conferencing automatically recover after the failures are corrected.

 

• Block instant messaging (IM) or web conferencing sessions if archiving fails 옵션에 대한 설명

만약 어떠한 원인에 의해서 보존이 실패할 경우 IM 이나 회의를 차단.

예를 들면 3rd party 등 Server 에서 Archiving 하는 것을 방해할 경우. 혹은 반대로 Server 장애로 인하여 Archiving 이 동작되지 않을 경우로 볼 수 있을 것 같습니다.

 

정책 활성화 후 테스트를 진행해 보았습니다.

 Configure archiving options for Skype for Business Server 2015

https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-archiving/configure-archiving-options

 

On1 <-> On2 IM 기록

 

On2 <-> On3 IM 기록

Archiving Data 내보내기

Export archived data in Skype for Business Server 2015

https://docs.microsoft.com/en-us/skypeforbusiness/manage/archiving/export-archived-data

Data archived in Archiving databases is not searchable or in a readable format, but you can use the Export-CsArchivingData cmdlet to extract records from the database and save them as an Outlook Electronic Mail (EML) file.

• Export-CsArchivingData 명령어로 EML 파일 형태로 내보낼 수 있습니다.

 

Export-CsArchivingData -Identity "ArchivingDatabase:atl-sql-001.contoso.com" -StartDate 6/1/2012 -OutputFolder "C:\ArchivingExports"

 

-Identity "ArchivingDatabase:atl-sql-001.contoso.com"

:DB 지정

-StartDate 6/1/2012

:시작 날짜 지정

-OutputFolder "C:\ArchivingExports"

:내보낼 위치 지정

 

아래와 같이 진행

Export-CsArchivingData -Identity "ArchivingDatabase:db00.limcm.com" -StartDate 4/9/2018 -OutputFolder "C:\ArchivingExports"

2개의 Session 확인

 

해당 경로에 파일 생성됨 확인(2개 생성)

 

eml 파일을 Outlook 에서 확인

On1<->On2

 

On2<->On3

 

SIP 주소를 기준으로도 Export 할 수 있습니다.

Export-CsArchivingData -Identity "ArchivingDatabase:db00.limcm.com" -StartDate 4/9/2018 -OutputFolder "C:\ArchivingExports" -UserUri "sip:on1@limcm.com"

 

 On1, On2, On3 각각 Export 시도시 2개의 IM 기록이 존재하는 On2 는 2개 내보내기 진행되었으며, On1, On3, 은 1개만 진행됨을 확인

실제 내보내기 결과를 확인해 보면 4개가 아닌 2개만 생성되었습니다. 2개는 중복이기 때문입니다.